The box has dents, scratches, scratches, etc. It has not been opened yet. ? PRODUCTS?? Please check the Photo. We cannot change an address after the order has already been placed. We provide valid Tracking Numbers for all orders. ? CUSTOMER SERVICE?? If you have any questions or issues, we are at your service. We will reply to your question or invoice within 3 days. We can’t not reply gifts or unreasonable requests such as declared amount.